Frequently asked questions

Frequently asked questions

To which countries do you ship your filters? In which countries can I subscribe to the PlanetCare membership?

What happens with the fibers you collect?

Can I clean the cartridge myself?

How does the filtration process function?

Does the filter require energy for its functioning?

Can a clogged filter damage the washing machine?

Why do I need to return the used cartridge?

Can the filter be inserted inside the washing machine?

Can the filter cartridge be used for more than 20 washing cycles?

Are chemicals used in the filter?

Does the filter fit any washing machine?

Are there any limitations on how I should place the filter?

Do I require professional help to install the filter?

How much space do I need for the filter?

What are the dimensions of the filter housing?